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Book
ISBN: 9789264059405 9264059407 Year: 2009 Publisher: Paris: OECD,
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Expecting substantial savings and improved public services, OECD countries have invested in the development of e-government services over the past 10-15 years. They have used information and communication technology (ICT) to automate a broad range of internal functions, improve business processes within public organisations and across organisational boundaries, and deliver high-quality services to users - whether citizens, businesses or government employees. E-Government was seen as the ideal solution to the lack of coherency in public service delivery, as well as a way to free up resources through efficiency and effectiveness gains. However, despite the initial exceptional take-up, governments later saw low adoption and low use of e-government services which are still far from satisfactory today. The report gives a broad description of the shift in governments' focus on e-government development - from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and of the different types of approaches to improving it. The monitoring and evaluation of user take-up are also discussed, including the existence of formal measurement frameworks. Good practices are presented to illustrate the different concrete approaches used by OECD countries.
Book
ISBN: 9264061975 9264061967 9789264061965 Year: 2009 Publisher: Paris : OECD Publishing,
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Les premières expériences sur le marché du travail à la sortie de l’école conditionnent fortement la trajectoire professionnelle. Présente une analyse des principales barrières à l'emploi des jeunes en France et évalue la pertinence et l'efficacité des dispositifs existants pour faciliter la transition de l'école à l'emploi. Une série de recommandations sur les politiques que les autorités publiques et les partenaires sociaux devraient mener complète l'ouvrage.
Youth --- School-to-work transition --- Labor market --- Employees --- Market, Labor --- Supply and demand for labor --- Markets --- School-to-careers programs --- School-to-work programs --- Transition, School-to-work --- Career education --- Education, Cooperative --- Young people --- Young persons --- Youngsters --- Youths --- Age groups --- Life cycle, Human --- Employment --- Supply and demand --- Jeunesse --- Transition école-travail --- Marché du travail --- Travail --- FR / France - Frankrijk --- 332.691 --- 332.71 --- Evolutie van de arbeidsmarkt --- Vrouwen- en jongerenarbeid --- France
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